Terms & Conditions

Last updated: January 1, 2024

Agreement to Terms

By accessing and using the Chiltanmart website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Eligibility

You must be at least 18 years of age to use this website and purchase our products. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements.

Products

Our CBD products are derived from hemp and contain less than 0.3% THC in compliance with applicable laws. We make no medical claims about our products. CBD products are not intended to diagnose, treat, cure, or prevent any disease.

  • Product descriptions and images are for informational purposes and may vary slightly from actual products
  • Prices are listed in Pakistani Rupees (Rs) and are subject to change without notice
  • We reserve the right to limit quantities and discontinue products

Orders & Payment

When you place an order through our website:

  • You agree to provide accurate and complete information
  • Email verification is required before payment processing
  • We accept JazzCash and EasyPaisa as payment methods
  • All prices include applicable taxes unless otherwise stated
  • We reserve the right to cancel orders for suspected fraud or policy violations
  • Order confirmation does not guarantee product availability

Shipping & Delivery

We strive to process and ship orders promptly:

  • Standard shipping typically takes 5-10 business days
  • Free shipping is available on orders above Rs 5,000
  • Shipping times may vary based on location and carrier
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances
  • Risk of loss transfers to the buyer upon delivery to the carrier

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Chiltanmart and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website's functionality
  • Provide false or misleading information
  • Use automated tools to scrape or collect data from the website

Limitation of Liability

To the maximum extent permitted by law, Chiltanmart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

Disclaimer of Warranties

Our products and website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

Indemnification

You agree to indemnify and hold harmless Chiltanmart and its affiliates from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good faith negotiation or, if necessary, through binding arbitration.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance of the new terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Us

For questions about these Terms and Conditions, please contact:

  • Email: support@Chiltanmart.com
  • Phone: +1 (800) 555-0199
  • Available Monday-Friday, 9 AM - 5 PM EST